Starter
Best value£99/month
1 staff account included
LoadingOne shared workflow — enquiry, quote, diary, job sheet, invoice — that does not care which trade you are in. And one honest answer about the part that does: HVAC is not a configured trade in Cushty today, and there is one gap in particular a maintenance business should weigh before anything else. Both are below, in full.
The shared workflow below is real and live. Two things are not. Cushty does not speak your trade — job types, prompts, lead sources and the booking reference your customers see are roofing's, and today they change by rebuilding the software rather than in a settings page. And Cushty holds sites, not plant. If your contracts are written against units rather than addresses, read the gaps before you read anything else on this page.
Named plainly, from our own review, so you can judge whether any of it matters to your business.
The reason your trade is not configured comes down to one piece of architecture: the trade's vocabulary is compiled into the software when it is built, so changing a job type or a label is a release rather than a setting. Work on moving that to something we can set per business is under way. We are not going to give you a date for it — we would be guessing, and you would be planning around our guess.
One thing to be plain about on cost: the implementation fee does not cover building a trade configuration. It is not in the fee, it cannot be added to the fee, and paying does not bring it forward — it is engineering work on the platform, not something somebody changes during onboarding. What the fee does cover, we will set out in writing before you pay anything.
A non-roofing enquiry is a welcome one. This is a conversation about how your business runs and a straight answer on which parts of Cushty would serve you today — not a demo pretending your trade is finished, and not a form that puts you on a list.
We reply within one working day · No obligation · Month to month if you ever do subscribe
These are platform parts of Cushty, not roofing parts. They behave the same for a plumber, a cleaner and a roofer, and they are what the case for Cushty actually rests on.
Hold each maintenance contract as a recurring template — weekly through to annual. Visits generate themselves when they fall due, landing with the default team on the template. Booking confirmations can go to the customer by email — with a calendar invite attached — and by text where they've opted in.
Tenant or facilities manager reports a fault. The office raises it against the existing site — previous visits, photos and the site's access notes already on screen — and books it into the diary, with a warning if the engineer is on leave or already committed that day.
Multi-day commercial installs with several engineers on the same job. Photos, video and notes build up on the job record as the work goes. If the scope grows on site, the engineer flags a variation for the office to approve — and it carries through to the invoice.
Keep customer details, quotes, scheduled visits, job notes and invoices together across these services.
One product, one shared workflow, and a straight answer per trade about what is configured and what is not.
Cushty is designed for HVAC contractors big enough to need real software but small enough that enterprise platforms are overkill. Real onboarding, no separate consulting bill, all features on every plan.
Your business runs in its own separate database from day one — kept apart from other customers' data rather than pooled with it. Details on the Security page.
Run by a UK-registered company, with UK tax codes through Xero, Stripe paid into your UK Stripe account, and a UK team that answers the support email.
No long-term tie-in. Pricing scales with staff accounts, not with which features you're allowed to use.
The core parts of Cushty that HVAC engineers and account managers use day-to-day.
Same full platform on every plan — pick the size that matches your team.
The full Cushty platform, on every plan
Choose by staff numbers. Customer portal users are free, unlimited and never count towards your staff allowance.
Count everyone inside your business who needs their own login, including you.
Your recommended plan
Team
£249/month
£249/month includes 10 staff accounts
No additional accounts needed
Monthly subscription only. Setup is a separate quote. Review your staff accounts before subscribing. Existing agreements keep their prices.
Setup is quoted separately
Your setup quote sets out the scope, one-off price and payment terms. Review and accept it before paying for setup.
£99/month
1 staff account included
£249/month
10 staff accounts included
£549/month
25 staff accounts included
£999/month
50 staff accounts included
Staff beyond the included allowance cost £25 per account per month, on every plan.
Talk to us about bespoke integrations, support or service terms. A larger team can still use a standard plan.
All prices are in pounds sterling. Cushty Group Ltd is not VAT registered, so no VAT is added — the price you see is the price you pay. If that changes, we'll tell you before it affects a bill.
Then let's find out on a call rather than guess on a web page. Tell us how your business runs and we will tell you which parts of Cushty serve you today and which do not.
UK company · ICO-registered · Month to month · No obligation