LoadingLoadingLoadingLoadingThe whole job, end to end: enquiry, quote, diary, photos and sign-off, invoice, payment.
Follow a roof repair from the engineer’s final site update to customer sign-off, a job report and the invoice.
The engineer adds photos and notes to the job from their phone, then marks the work complete.
The customer signs on the engineer’s phone or through a secure emailed link. This records customer acceptance of the work.
Generate a branded job report PDF with the work notes, before-and-after photos and sign-off together.
The office reviews and sends the invoice with a payment link. The customer can pay online.
After sign-off, the job moves into the ready-to-invoice queue automatically. The office still reviews and sends the invoice.
The job report brings the site record together. Customer sign-off records acceptance; it does not establish technical approval or compliance certification.
No. Cushty does not currently issue or automatically email operational certificates. Certificate templates are limited to office evaluation. If your work needs a certificate, ask us to check your requirements in a demo.
A short walkthrough before you read the detail below.
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When you join Cushty, we provision a dedicated environment just for your business. You're not on a shared system where your data sits alongside other companies. Your Cushty is yours.
Add your office staff as admins and your field staff as mobile users. Admins can see and manage everything. Field users see the jobs assigned to them. One staff account per person who signs in; your customers never need one.
Create a job for every piece of work — new enquiry, existing client, one-off visit. Assign it to a team member, set the date and add any notes. It takes about 60 seconds.
Send a branded quote from Cushty. The customer gets an email with a secure link — no account to create and no password to remember — reviews the quote and approves it, all without a phone call. Once approved, the job is locked in.
On the day, staff see their schedule on any phone or tablet. They check job details, take before and after photos and mark work complete when they're done.
Once a job is marked complete, raise an invoice in one click. The client pays online through their portal and the money lands in your Stripe account.
Xero contacts are the one import we do. Job history, quotes and invoices stay in your old system, and spreadsheets or another tool have no route in. On the discovery call we tell you specifically what would need re-keying.
Your branding, your quote line items and rates, your document wording and payment terms, and the people who need a staff account. The sooner the decisions come back, the sooner you can go live.
Your environment is ready within 2–5 working days of subscribing — that’s the setup window, not a go-live date. A separately quoted implementation fee covers that work; it is quoted and agreed separately before you pay. When you go live depends on how much configuration you want first, and you get a specific plan with dates after the discovery call.
See it in action · 46s
Walk through the first steps of setting up Cushty and inviting your team. Where customer records come across, they are your Xero contacts — the one import we do.
Demo records and labelled workflow illustrations. English narration and captions available.
See Cushty in a demo →Choose voice or silent playback. Nothing plays automatically.
Start with how work reaches your business, and how your team handles it. Configure the workspace with your business details, branding and working preferences. Review existing customer records, prepare the data, and check the imported details. Invite the office and field team with the right access. Create the first job with its customer, site and access instructions. Walk through the handover, from office assignment to the engineer's phone. A clear start for your office and field team.
The same job record moves through six steps. The office, the engineer and the customer each see the part that concerns them.
Admins manage the pipeline, schedule work, raise invoices and keep the business moving.
Engineers see today's jobs, upload photos, add notes and close work from site.
Customers approve quotes, track progress, pay invoices and see their history — through a secure emailed link, with no account to create.
Cushty is built for UK trade and service businesses of roughly 5 to 30 people — from roofing and HVAC to plumbing, cleaning and maintenance. Sole traders and smaller teams are welcome on the Starter plan.
Run more than one kind of service? You’re still buying one product, on one plan. Tell us your mix on the discovery call and we’ll tell you plainly what fits now and what doesn’t. Picking a trade on this site helps describe your work; it isn’t a separate product, a separate charge or a specialist setup.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
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