LoadingLoadingLoadingLoadingCushty's automations are a set of switches, not a workflow builder: each one does a specific, useful thing — raising recurring jobs, confirming bookings, chasing quotes and invoices — and the reports show what all that work adds up to.
See it in action · 26s
See how recurring work is set up so regular visits stay connected to the right customer and site.
Demo records and labelled workflow illustrations. English narration and captions available.
See Cushty in a demo →Choose voice or silent playback. Nothing plays automatically.
Monthly maintenance starts with a repeatable plan. Choose the frequency, next due date and visit details. Once saved, the recurring plan keeps the upcoming visits in view. Review the generated work, then plan the team. Keep the next visit in view.
See it in action · 30s
See the switches that control quote follow-ups, so your team can choose when reminders are useful.
Demo records and labelled workflow illustrations. English narration and captions available.
See Cushty in a demo →Choose voice or silent playback. Nothing plays automatically.
Quote follow-up email starts off. The owner chooses whether to enable it. Enable the reminder and choose from the available timing options. When that timing arrives, an unanswered quote gets its follow-up. Each quote is followed up once. The reminder links the customer back to the quote to respond. You choose the reminders. Cushty handles the follow-up.
The dashboard and reports read from the same records the work runs on, so the numbers are live rather than re-keyed. What you can actually see:
See it in action · 32s
See how the job's income and costs come together to help you understand what the work earned.
Demo records and labelled workflow illustrations. English narration and captions available.
See Cushty in a demo →Choose voice or silent playback. Nothing plays automatically.
Start with net revenue and the costs you've recorded. Subtract recorded costs to see the gross profit. Divide gross profit by revenue to see the gross margin. Log an extra purchase, and the recorded costs increase. Gross profit and margin update with the new figures. These figures exclude engineer hours and overheads.
Cushty deliberately doesn't ship an if-this-then-that automation builder. Instead, each automation is purpose-built for one job a service business actually has, and each is off until you turn it on — so nothing emails or texts a customer without you having decided it should. Texts are scoped to scheduling: bookings, reschedules, the day-before reminder and the on-the-way notice, sent only to customers who've opted in. Quotes, invoices and their chasers travel by email, where there's something to read and a link to act on. The profit numbers are equally honest: revenue net of VAT against the costs you've logged on the job — which means the margin figure is as good as your cost discipline, and clearly badged as an estimate until the invoice exists.
A quarterly service across a landlord's portfolio is set up once as a recurring template. Each morning a sweep raises any visits falling due in the next fortnight, assigned to the default team — the office adjusts the diary rather than remembering the contract.
A job is booked and the customer gets a confirmation email with a calendar invite — and a text, if you've turned texts on and they've opted in. Move the date and a reschedule text follows. The day before, a reminder text goes out; when the engineer sets off, an on-the-way text.
Follow-ups are switched on with a three-day wait. A quote sits unanswered, so Cushty sends one polite chase email with the secure link — and if an expiry date is set, a reminder before it lapses. One chase each, then it's back in your hands.
Reminders are on. A few days past the due date, the customer gets a courteous reminder email with the payment link; a fortnight on, one firmer final notice. The owner sees who has been chased and what's still outstanding — without writing a single awkward email.
The reports page shows revenue invoiced and collected, debt aged into buckets, quote conversion and profit on every job in the period. The profitability and debtor-ageing tables download as CSVs the accountant can open straight in a spreadsheet.
Each automation lives inside a part of the platform — these pages cover them in their working context.
Book a 30-minute walkthrough and we'll set up your recurring templates, confirmations and reminders — and show you the reports on real numbers.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
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