LoadingLoadingLoadingLoadingCushty covers the full job lifecycle so you stop patching together spreadsheets, WhatsApp threads and separate invoicing tools.
The whole platform comes with every plan. These pages go deeper on the parts UK service businesses search for most.
Turn first contact into a booked job — without the back-and-forth.
Build and send a quote while you're still standing in the customer's kitchen. They can accept it before you've left the driveway.
Log every call and email as an enquiry, then track it through open, quoted and won or lost — with an estimated value on each and a reason recorded when work goes elsewhere.
See when a customer has opened a quote and step in at the right moment. Turn on follow-ups and Cushty emails a polite chase to the silent ones for you.
Keep every job on track from the first call to the final sign-off.
Every job has one home — notes, photos, quotes and invoices attached. A clear status (enquiry, scheduled, in progress, complete, invoiced) tells everyone where things stand.
Plan the week visually. Move jobs between days or engineers in a single drag, with clashes flagged before you commit.
Set jobs to repeat weekly, monthly or annually. The next one appears in the schedule on its own — nobody has to remember.
Capture everything that happens on site without any paperwork going home with the van.
Before, during and after photos upload from any phone and attach themselves to the right job — no fiddling with cloud folders.
Log what was done, the parts used and the costs spent. The job history and your margins build up on their own.
Generate a clean, branded PDF when the work's done — notes, before-and-after photos and sign-off in one document.
Keep engineers focused on the jobs in front of them — and the office out of the dark.
Admins see everything. Engineers see only their own assigned work. You decide where the line sits, per person.
Book leave, mark people unavailable and stop accidental double-bookings before they happen.
Each engineer sees a focused list of today's jobs on their phone — addresses, access notes and customer history loaded, and nothing that isn't theirs.
Stop chasing money. Send invoices the moment work is done and see exactly where you stand.
Raise an invoice from any completed job in one click, or draft invoices for the whole ready-to-invoice queue in one action. Every invoice stays linked to the job it came from.
Take a deposit on an accepted quote through Stripe, then invoice the balance when the work is done — the deposit shows on the invoice as a deduction so the customer sees what's left to pay.
Customers pay by card through Stripe, or you record bank transfers and cash by hand. One screen shows who owes you, how much and how old the debt is.
Give clients visibility without giving them your mobile number.
Each client gets their own portal showing their jobs, pending quotes, outstanding invoices and completed work.
Clients sign off completed work on the engineer's phone on site, or remotely through a secure emailed link. No posting paperwork, no chasing wet signatures.
Clients access their portal via a secure link sent to their email — no accounts to create, no passwords to forget.
Let the admin run itself in the background while you get on with the work.
Booking confirmations by email and text, day-before reminders and on-the-way notices by text, quote follow-ups and overdue invoice chases by email. Switch each one on and it runs itself.
When a job is signed off it moves itself to Ready for Invoicing, so nothing sits forgotten in 'complete'. You still review and send the invoice — with a payment link attached — rather than it going out unseen.
See your quote pipeline, outstanding invoices, aged debt, conversion rate and per-job profit at a glance. The numbers update as work happens.
Connect the tools you already rely on.
Invoices and payments push to Xero automatically. Your accounts stay tidy without any double entry.
Your clients pay through your own Stripe account. The money lands with you directly.
Quotes, invoices and reminders go out by email from inside Cushty; booking confirmations, day-before reminders and on-the-way notices can also go by text. No extra tools to wire up.
Every plan includes the whole platform — nothing here is gated behind a higher tier. Expand the areas that matter to your business; each line is a real, shipped capability.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
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