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LoadingMost job management software is either built for enterprise — far too complicated — or it's a basic app that stops working the moment your business gets any real scale. Cushty exists in the gap between the two.
Across service businesses — electrical contractors, maintenance companies, facilities managers, compliance assessors — we saw the same pattern over and over.
A business doing real, meaningful work. A team of good people. A decent client base. Real revenue. But underneath all of it, a system starting to buckle under the weight of growth.
Jobs tracked on whiteboards. Invoices sent late because someone had to manually chase the information. The business owner doing admin at 9pm because there was no other time. A team that couldn't see what the other half was doing. Good clients being let down not by the quality of the work, but by the admin around it.
The tools that existed were either too basic to actually help, or too complex and expensive for a 5–30 person operation to realistically implement. So we built Cushty — a platform genuinely built for this type and scale of business, deployed with proper onboarding, and supported by people who care whether it actually works for you. We're based in Glasgow and we work with service businesses across the UK.
From the Cushty team
Most businesses don't have an operations problem. They have a systems problem. Cushty solves the systems — so the operation can breathe.
If Cushty isn't the right fit for your business, we'll tell you on the first call. We'd rather lose a deal than take on a client we can't deliver results for. Our reputation depends on outcomes, not sign-ups.
We learn how your business runs before you go live, and set up the parts that are yours: your line-item presets, your recurring job templates, your document wording and your payment terms. You start with your own content in the system rather than an empty one. The product's own shape and vocabulary are fixed, and we say where that suits you and where it does not rather than promising to bend it.
We don't outsource support to a ticketing system. When you need something, you contact a real person who knows your setup. Adjustments, new requirements, questions — all handled directly.
We measure our success by what changes for our clients — hours saved, invoices sent faster, team visibility improved. Software that doesn't move those numbers isn't doing its job.
Cushty is built for UK trade and service businesses of roughly 5 to 30 people. Smaller than that is welcome too — the Starter plan exists for sole traders and owner-operators, and plenty of our customers started there.
Big enough to need a proper system, small enough that every wasted admin hour is felt by the owner. Sole traders and two- or three-person teams are welcome on Starter.
Field service, property & facilities, compliance, or any operation sending people to deliver work for clients.
A real, established business — not a startup. Past the point where informal systems work. Ready for something that scales.
The specifics behind the story above — what the platform does, what it costs, and how a business gets started on it.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
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