We built this because growing businesses deserved better.
Most operations software is either built for enterprise — far too complicated — or it's a basic app that stops working the moment your business gets any real scale. Cushty exists in the gap between the two.
The problem we kept seeing
Across service businesses — electrical contractors, maintenance companies, facilities managers, compliance assessors — we saw the same pattern over and over.
A business doing real, meaningful work. A team of good people. A decent client base. Real revenue. But underneath all of it, a system starting to buckle under the weight of growth.
Jobs tracked on whiteboards. Invoices sent late because someone had to manually chase the information. The business owner doing admin at 9pm because there was no other time. A team that couldn't see what the other half was doing. Good clients being let down not by the quality of the work, but by the admin around it.
The tools that existed were either too basic to actually help, or too complex and expensive for a 10–30 person operation to realistically implement. So we built Cushty — a platform genuinely built for this type and scale of business, deployed with proper onboarding, and supported by people who care whether it actually works for you.
“Most businesses don't have an operations problem. They have a systems problem. Cushty solves the systems — so the operation can breathe.”
— The Cushty team
What we believe about good software
Honest, even when it's inconvenient
If Cushty isn't the right fit for your business, we'll tell you on the first call. We'd rather lose a deal than take on a client we can't deliver results for. Our reputation depends on outcomes, not sign-ups.
Built around how you work, not the other way round
We configure Cushty to your workflow. There's no "you'll have to change how you do things." We learn your operation and build to match it.
Support that's actually supportive
We don't outsource support to a ticketing system. When you need something, you contact a real person who knows your setup. Adjustments, new requirements, questions — all handled directly.
Obsessed with actual outcomes
We measure our success by what changes for our clients — hours saved, invoices sent faster, team visibility improved. Software that doesn't move those numbers isn't doing its job.
The businesses we work with
We work with a specific type of business — and we're selective about it, because the results matter to us.
Big enough to need a proper system. Small enough that every admin hour wasted is felt directly by the owner.
Field service, property & facilities, compliance, or any operation sending people to deliver work for clients.
A real, established business — not a startup. Past the point where informal systems work. Ready for something that scales.
Ready to have a conversation?
No sales scripts, no pressure. Just a straightforward chat about whether Cushty is a good fit for your business.
Get in touch