LoadingLoadingLoadingLoadingIf you're running a service business in the UK with engineers in the field and admin in the office, this is the page for you. Cushty replaces the spreadsheets, WhatsApp threads and paper job sheets with one connected platform.
At its core, job management software is the operational layer between the customer and the work. It tracks every job from the first phone call through scheduling, on-site work, sign-off, invoicing and payment — and keeps the office, the engineer and the customer on the same page without anyone having to chase. You will also see the category called job tracking software; it is the same tooling described from the other end, one name for the admin it replaces and the other for the visibility it gives you. Done well, it stops things falling through the cracks and turns weeks of admin into minutes.
If you are further along than 'what is this category' and are weighing named products, the Tradify comparison covers pricing shape, tier gating and the places Tradify is genuinely ahead of us.
Compare Cushty and Tradify for UK job managementJob tracking software is the bit people picture when they say they've lost track of a job — where is it, who has it, what's been done, has it been billed. Here is the path a job takes through Cushty, and what is on the record at each step.
A call or an email comes in and the office logs it as an enquiry in seconds — the customer's details and where the work is. If it turns into a quote, the quote carries those details forward, and an accepted quote converts into a booked job in one click — nobody re-types the address.
The job goes into the calendar against a client and, for commercial customers, a specific site — so the address, the on-site contact and the access notes travel with it. Assign one engineer or several. Recurring contracts raise their own visits when they fall due, and the diary warns before it drops work onto someone who is on leave.
The engineer moves the job through its statuses from their phone — Scheduled, En Route, Arrived, In Progress — so the office can see where the work has got to without ringing anyone. Notes, photos and video clips attach to the job as they go, and capture keeps working with no signal, syncing when it returns.
Work finishes with a sign-off checklist and the customer signing on the device. If the scope grew on site, the engineer flags a variation for the office to approve. A job that couldn't be finished is marked Incomplete with the reason and can be re-scheduled, rather than quietly disappearing.
A signed-off job moves itself to Ready for Invoicing, so nothing sits forgotten in a 'complete' pile. The invoice is raised from the job, carries any approved variations as line items, and stays linked to the work it came from — commercial invoices can also hold a PO number, contract reference and retention.
Every invoice carries a Stripe payment link, and the payment reconciles against both the invoice and the parent job. Invoices and payments are pushed to Xero automatically as you mark them Sent and Paid, so the accounts follow the work without re-keying.
See how the Xero integration worksEvery one of those steps lands on the job's own timeline — status changes, notes, photos, quote and invoice events, variation approvals — so 'what has actually happened on this job' is one screen rather than three inboxes. The client record does the same across every job, quote, invoice and payment for that customer.
See how digital job sheets and job tracking work in the appThe middle ground between spreadsheets and enterprise field-service platforms.
Most job-management tools are either too basic (sole-trader apps) or too complex (enterprise field-service platforms). Cushty is built for the middle: businesses big enough to need real software, small enough to want it to just work.
Your business gets its own isolated database from day one. No shared multi-tenancy. No surprises about who else's data sits next to yours.
We don't gate features behind higher tiers. Every customer gets jobs, quoting, invoicing, the portal, integrations and reporting from the first month.
GDPR-friendly hosting in the UK, UK tax codes through Xero, GBP everywhere, and a UK team that answers the support email.
The pieces that make job management actually work — each one a focused page so you can see exactly how it fits.
Same full platform on every plan — pick the size that matches your team.
£149/month
1 staff account
+ £149 one-off implementation fee
For one-person operations — sole traders and owner-operators running the whole show themselves.
£249/month
8 staff accounts included · additional accounts £30/month
+ £249 one-off implementation fee
For typical small-to-mid teams — admin, schedulers, and field staff all in one place.
Contact us
Pricing based on your requirements
Implementation quoted separately
For multi-site operators with bespoke integration, SLA, and success-manager requirements.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
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