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LoadingThe job lives in the field. The platform should live there too. Cushty puts the diary, the job sheet, the photos, the sign-off and the invoice on a phone in the engineer's hand — and the whole operation in one view for the office.
Field service management — FSM — is the category of software that runs the bit of a service business that happens outside the office. Scheduling engineers, getting jobs onto their phones, capturing what happened on site, getting customer sign-off, billing the work and reconciling the payment. Traditional enterprise FSM platforms (Salesforce Field Service, ServiceMax, IFS) are built for hundreds of engineers and seven-figure budgets. Most UK service businesses don't need that scale or want that price tag.
Built for the operational reality of a 10–30 person UK service business, not a global engineering enterprise.
Enterprise FSM platforms charge per engineer per month. Cushty's Team plan is £249/month including 8 staff accounts, with additional accounts at £30/month, so the maths is simple and predictable as you grow.
Most enterprise FSM is bolted onto a CRM and feels like it. Cushty starts at the engineer's phone and works outwards — the platform an engineer actually uses on a damp afternoon in a customer's loft.
We configure Cushty around how your business actually runs and import your existing customers as part of the monthly price. No three-month implementation, no separate services contract.
GDPR-friendly UK hosting, UK tax codes through Xero, British date formats, GBP throughout, and a Stripe integration that pays straight into your UK Stripe account.
Each part of the field service stack as a focused page — read the bits you care about.
Same full platform on every plan — pick the size that matches your team.
£149/month
1 staff account
+ £149 one-off implementation fee
For one-person operations — sole traders and owner-operators running the whole show themselves.
£249/month
8 staff accounts included · additional accounts £30/month
+ £249 one-off implementation fee
For typical small-to-mid teams — admin, schedulers, and field staff all in one place.
Contact us
Pricing based on your requirements
Implementation quoted separately
For multi-site operators with bespoke integration, SLA, and success-manager requirements.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
UK-hosted · GDPR compliant · Month to month · Cancel any time