Questions, answered

No. Cushty runs in your browser on any phone, tablet or computer. Engineers don't need to download an app to use it on site.

Two ways. You can sign up at portal.cushty.io/sign-up, set up your workspace and pick a plan whenever you're ready — your dedicated environment is provisioned by our team within 2–5 working days of subscribing. Or book a demo if you'd rather see it applied to your business first; we'll walk you through it and onboard you afterwards.

No. You can create a portal account right now and look around for free — you only pay when you subscribe. A demo is the right call if you want a guided walkthrough or are weighing us against another tool, but it's not a gate.

Yes — the portal itself is free to sign up and explore. You can set up your workspace, invite teammates and see how things are laid out without entering a card. You only start paying when you pick a plan and provision your dedicated environment.

Most businesses are running real jobs in Cushty within a week. We configure the platform around your workflow, import your existing customers and walk your team through the parts they'll use.

Pricing is based on the number of users who need access, not feature tiers. Every customer gets the full platform — jobs, quoting, invoicing, the client portal and integrations — from day one.

No long-term contract and no setup fee. Cushty is month to month — cancel any time from your account settings. Your dedicated environment, configuration and onboarding are included in the monthly price.

Yes. The platform is built mobile-first for engineers in the field. Assigned jobs, photo uploads, notes and customer sign-off all work on any phone or tablet — no app to download.

Yes. Every customer gets their own portal where they can see jobs, approve quotes, pay invoices and sign off completed work. They don't need an account or password — they get in via a secure email link.

Xero for accounting (invoices and payments sync automatically), Stripe for online card payments paid straight into your own Stripe account, and email + SMS for quotes, invoices, reminders and confirmations.

Customers can pay by card through Stripe — every invoice carries a payment link and the payment is reconciled against the invoice automatically. You can also record bank transfers and cash payments by hand. Deposits and staged payments are supported.

Xero is supported today. QuickBooks is on the roadmap — let us know if you need it and we'll prioritise it.

Yes — that's the point of the dedicated environment. We configure job types, workflows, custom fields, branded templates and terminology to match how you already operate, rather than asking you to fit a generic template.

Yes. VAT handling, GBP pricing, British date formats, Xero integration with UK tax codes and Stripe payments paid straight into your UK Stripe account.

In the UK, in line with UK and EU data protection standards. Every customer gets a dedicated environment — your data doesn't share a database with any other Cushty customer.

Data is encrypted in transit and at rest, every business runs in its own isolated database, and we take daily automated backups of your entire environment.

You do. If you ever leave Cushty, we'll provide a full export of your jobs, customers, quotes and invoices.