LoadingLoadingLoadingLoadingJobber is a polished North American tool that's strong in residential home services. For UK service businesses with B2B work, CIS obligations or commercial clients, the questions to check are how it handles UK construction tax, which features sit on which plan, and whether its workflow fits commercial work.
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Jobber is well-built for what it was designed for. The fit question is whether your business shape matches that design.
| Criterion | Jobber | Cushty |
|---|---|---|
| Best fit | US/Canadian home services, residential focus | UK service businesses with mixed B2B/B2C work |
| UK features | Check with them how UK reverse charge, CIS deductions and retention are handled | Built for the UK — domestic reverse charge, CIS deductions and statements, retention on commercial invoices (filing stays with you) |
| Tier model | Tiered plans — what's included differs by plan; their pricing page shows which tier has what | One product, one configuration, no feature gating |
| Workflow shape | Residential template — visits, recurring services, self-service portal | One fixed job shape, used the same way for commercial and residential work |
Jobber comes from North America and works in the UK. Here is where the difference shows up.
Cushty handles the UK domestic reverse charge for construction as a per-document switch, records CIS subcontractor deductions and produces Payment & Deduction Statements, and lets you withhold and later release retention on a commercial invoice. Cushty does not submit the monthly CIS300 return to HMRC. Filing remains with the contractor or their accountant. If none of that touches your work, this reason doesn't apply to you — plenty of UK businesses never raise a CIS payment.
Jobber's strongest workflow is residential home services — recurring visits, customer portal, online booking. If that's your business, fine. If your work is commercial, B2B, or has complex job structures, it is worth seeing a different shape before you settle. Cushty's job shape is fixed rather than tailored per business, so the question to ask on a demo is whether that shape fits your work — and we would rather you asked it there than found out later.
Jobber sells in tiers, and what's included differs from tier to tier — their pricing page is the place to check exactly what sits where, because it moves. Cushty is one product: whichever plan you are on, you get all of it, and the plan governs how many staff accounts you have rather than which features are switched on.
Jobber comes from North America, so check the details a UK customer sees — date formats, how VAT shows on the invoice, the invoice layout — in a trial before you commit. Cushty is built for the UK, so those are its defaults rather than settings to correct.
Not every UK service business is in construction, and the tax argument above is irrelevant if you are a cleaning or facilities contractor. What is relevant: a customer can hold as many sites as they have, each with its own address, on-site contact, access notes and parking notes, and that detail travels to the crew's phone with the job. Photos capture on site with no signal and sync when it returns. Crews are assigned per site with substitutions and holiday cover in the same diary, and a purchase order and contract reference sit on the invoice. What we do not do yet is bill a contract as one monthly invoice — each visit invoices on its own — so if that is your billing model, ask us about it on the call before anything else.
The honest version. Where Jobber is genuinely better, we say so.
| Feature | Jobber | Cushty |
|---|---|---|
| UK CIS, VAT and RCVAT | Check how reverse charge, CIS deductions and retention appear on Jobber's UK invoices | Built in — UK domestic reverse charge, CIS subcontractor deductions with Payment & Deduction Statements, and retention; the CIS300 return is filed by you or your accountant |
| Commercial and B2B workflows | Strongest in residential home services; check the commercial workflows you rely on | Built for B2B service ops as the primary case |
| Customer self-service portal | Strong — residential focus | Off until you switch it on in Settings — then customers approve quotes, see where their job is up to and pay, with the deposit percentage set by you |
| Recurring visits and contracts | Excellent for residential cadence | Recurring templates from weekly to annual, raised as real jobs when they fall due |
| Quoting | Line-item quotes; check the approval, signature and deposit options on your plan | Saved line-item presets, digital signature on acceptance, deposit via Stripe, and on-site variations that carry through to the invoice |
| Reporting | Reporting varies by plan — check their pricing page for what's in yours | A fixed reports page — revenue, job status, engineer performance, quote pipeline, job profitability — the same on every plan |
| Pricing model | Tiered plans with a set number of users included and a charge for extra users | Staff accounts, no feature gates |
| Onboarding | Self-serve; check which onboarding help comes with your plan | Onboarding done with you — your presets, templates and Xero customer contacts set up before go-live — quoted separately as an implementation fee |
Every row above is a claim about what Cushty does. These pages are where each one is set out in full, including what it does not do.
Not every business should switch. Here's where Jobber wins.
Lawn care, residential cleaning, pool services, pest control — Jobber is genuinely good at this. The recurring booking workflow, customer self-service portal and online scheduling were built for exactly this shape of business. If that's you, Jobber is competitive and switching may not be worth the disruption.
Cushty is built for UK service businesses. If your work is primarily in the US, Canada or Australia, Jobber and other regional tools will fit your tax model, customer expectations and invoice formats better than we will.
If a meaningful slice of your customer base books appointments, pays invoices and chats with you through Jobber's portal, that's real switching cost. Account for the customer experience change honestly, not just the back-office change.
A realistic version of the first 90 days. No fairy tale.
Discovery call. We look at your Jobber workflow, your customer touchpoints, and whether your business shape is genuinely commercial-leaning or residential-heavy. If Jobber is still the right tool for you, we'll tell you.
Configuration around UK realities — reverse charge if it applies to you, CIS if you pay subcontractors, retention if you do commercial work. Your Xero contacts are the one import we do. Jobber data, job history, quotes and invoices do not come across; we discuss what would need re-keying on the discovery call.
Running on Cushty. VAT is applied at your rate and shown properly on quotes and invoices, CIS deductions and statements come from the payments you record rather than a spreadsheet, and the full platform is on every plan, so nothing waits on an upgrade.
What comes across from your old system, what we need from you and how go-live is planned
Jobber's plans, included user counts and regional pricing change, and its plan structure differs between monthly and annual billing. This page describes the shape of their pricing rather than quoting figures — check their pricing page for the current numbers in your region and currency before you decide.
We publish Cushty, so treat this as our view of the market rather than an independent review. Everything we claim about Cushty is something the product does today; where a capability is on the roadmap rather than live, we say so.
Jobber prices in tiers with a set number of users included and a charge for extra users, and discounts annual billing. Check their current figures directly.
Jobber's own feature overview, including the client hub and online booking that we credit them for above.
Book a 30-minute walkthrough — we'll show you how Cushty fits your business. No commitment, no contract until you choose to subscribe.
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