1
00:00:00,516 --> 00:00:03,544
Give Harbour's roof refurbishment
a clear site,

2
00:00:03,643 --> 00:00:05,405
scope and project record.

3
00:00:07,502 --> 00:00:10,937
Keep the agreed quote and its
fifteen thousand pound total

4
00:00:10,947 --> 00:00:12,167
linked to the job.

5
00:00:15,476 --> 00:00:18,909
As work progresses, save a site
photo and note against the

6
00:00:18,919 --> 00:00:20,339
same roof project.

7
00:00:23,502 --> 00:00:26,109
Capture the customer's signature
on the phone,

8
00:00:26,141 --> 00:00:28,326
and keep that sign-off with the
work.

9
00:00:31,476 --> 00:00:33,370
Keep the roof project together,

10
00:00:33,402 --> 00:00:35,125
from survey to sign-off.